OFFSTONE JAN EDITION 2026

83 BEYOND WORDS: HOW TECHNOLOGY IS HELPING SOCIAL ENTERPRISES LIVE THEIR VALUES By: Siti Nurulhuda Nordin nurulhuda@usim.edu.my The writer is a lecturer from the Faculty of Economics and Muamalat, Universiti Sains Islam Malaysia, with a strong interest in social enterprise, micro, small, and medium-sized enterprises (MSMEs) entrepreneurship, and strategic management. She is also actively involved in student mobility, youth empowerment, and engagement programmes. ABSTRACT In the digital era, communication is no longer confined to words, but it is embedded in systems, platforms, and everyday practices. This article explores how Malaysian social enterprises use technology to translate Islamic values such as amanah, ihsan, and maslahah into action, demonstrating how digital tools can empower communities, promote sustainability, and create meaningful social impact. Introduction Communication in the digital age is no longer limited to speeches, reports, or social media captions. It now lives inside algorithms, digital platforms, data systems, and everyday online interactions. For social enterprises, technology can become a living expression of values rather than just a tool for efficiency. A social enterprise in Malaysia is a mission-driven business addressing social or environmental challenges through sustainable commercial activities. Many are guided by Islamic principles that emphasise responsibility, justice, and compassion. As these social enterprises adopt digital tools for education, food distribution, or livelihood creation, they are