E-Prosiding Persidangan Serantau Manasik Haji 2025 (MANASIK2025)
MANASIK2025 Putrajaya, Malaysia, 7-8 Oktober 2025 589 usability. Infrastructure Enhancement: Continued investment in network infrastructure, especially in remote sites and temporary facilities, to ensure stable and ubiquitous connectivity with backup power and network resilience. Data Security and Privacy: Development and enforcement of robust policies and technical safeguards to protect pilgrim personal data, in compliance with global standards and Islamic ethical principles on privacy. Stakeholder Collaboration: Fostering partnerships among government agencies, technology providers, religious authorities, and community organizations for inclusive technology deployment aligned with pilgrim needs and religious sensibilities. AI and Analytics Expansion: Enhancing real-time analytics for predictive crowd management, early health risk detection, and resource optimization to preempt emergencies and improve service delivery. In conclusion, the integration of AI-driven solutions in healthcare services during the Hajj season offers immense potential across four key domains including patient care, healthcare providers, operational management, and healthcare systems. Future research and implementation efforts should include clear, structured, and phased implementation action plans for AI adoption to overcome key challenges. In this paper, we propose several short- and long-term action plan implementation strategies to maximize this potential. Last but not least, the integration of technology in Hajj and Umrah operations has realized the Quranic principle of preparation and prudence, exemplified by the verse: “And take provisions, but indeed, the best provision is fear of Allah” (Surah Al-Baqarah 2:197). By harmonizing innovation with religious devotion, Saudi Arabia has set a global example for managing monumental spiritual events with compassion, precision, and state-of-the-art technology. REFERENCES 1. Abalkhail, A. A. A., & Al Amri, S. M. A. (2022). Saudi Arabia’s management of the Hajj season through artificial intelligence and sustainability. Sustainability , 14 (21), 14142. 2. Abdallah, R., Alshumayri, S., Bukassim, L., & ElKafrawy, P. M. (2025). Automated Motawif Monitoring Hajjis through the Pilgrimage Period. 2025 22nd International Learning and Technology Conference (L&T) , 22 , 233 – 238. 3. Abdoh, E. S. (2025). Utilizing information technology to address challenges in Hajj and Umrah: A narrative review. QScience Jist , 2025 (2), 12. 4. Abudiyah, A. K. (2020). Framework development for improving arrival processing of pilgrims at Hajj and Umrah airport terminals . 5. Al-Nana, A., Batiha, I. M., Bouchenak, A., & Ahmed, S. A. A. (2025). Numerical Analysis of a SEIHRD Model for a Hypothetical Ebola Outbreak During the 2025 Hajj Season in Saudi Arabia. International Journal of Analysis and Applications , 23 , 227. 6. al-Qadi, M. (2024). SAUDI ASPIRATIONS TO EMERGE AS A WORLD LEADER IN ARTIFICIAL INTELLIGENCE IN A HIGHLY COMPETITIVE ENVIRONMENT. JOURNAL FOR IRANIAN STUDIES , 9 (21), 7. Al-Shaery, A. M., Aljassmi, H., Ahmed, S. G., Farooqi, N. S., Al-Hawsawi, A. N., Moussa, M., Tridane, A., & Alam, M. D. (2022). Real-time pilgrims management using wearable physiological sensors, mobile technology and artificial intelligence. IEEE Access , 10 , 120891 – 120900. 8. Alfelali, M. A. (2024). The emergence and consolidation of heritage conservation in Mecca, Saudi Arabia, 1955-2021 . Newcastle University. 9. Alhamami, M. (2018). Makkah is the ultimate multilingual phenomenon. International Journal of Islamic Thought , 14 , 60 – 71. 10. Aljohani, A. M. (2015). Pilgrim crowd dynamics . University of Birmingham. 11. Almutairi, M M. (2024). A framework for efficient crowd management with modern technologies . City, University of London.
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