The Muamalat Newsletter Vol.1 2023
67 FEM Newsletter | June 2023 Conclusion As the conclusion, it can be said that technological disruption has created a number of opportunities and problems for the halal tourism industry. There is no doubting that in order to enhance the development of the halal tourism industry on a domestic as well as an international level, both parties (service providers and customers) must play their respective roles and responsibilities and deepen knowledge linked to the development of technology. Factors Remark Technology • Technology access. • Infrastructure • Technology trands • Digital marketing • Mobile apps • National Tourism Policy (NTP) 2020-2030; Smart tourism (The Malaysia Smart Tourism 4.0) Environment • Diversuty of the country • Demographic • Accessibility • Rich with natural attraction, multicultural local lifestyle, skyscraper building and cultural history • Easy accessibility for halal food, mosques, hotel/accomodation Law • Regulation • COVID19 • Malaysia standard; MS2610 Muslim-Friendly Hospitality. • Arton’s Capital Passport Index References: Jafari, J. and N. Scott. (2014). Muslim world and its tourisms. Annals of Tourism Research, 44(1): 1–19. Retrieved from; https://www.sciencedirect.com/science/article/pii/S0160738313001199 Jamal, S. and others. (2015). Innovation and Best Practices in Hospitality and Tourism Research. CRC Press/ Balkema. Said, M & others. (2020). Exploring halal tourism in Muslim-minority countries: Muslim travellers’ needs and concerns. Retrieved from; https://www.emerald.com/insight/content/doi/10.1108/JIMA-07-2020- 0202/full/pdf?title=exploring-italichalalitalic-tourism-in-muslim-minority-countries-muslim-travel- lers-needs-and-concerns Battour, M.M., M.M. Battor and M. Ismail, 2012. The mediating role of tourist satisfaction: A study of muslim tourists in Malaysia. Journal of Travel & Tourism Marketing, 29: 279–297. Retrieved from; https:// www.sciencedirect.com/science/article/pii/S2211973615000987 Salam Gateway. State of the Global Economy 2022. Retrieved from; https://salaamgateway.com/special- coverage/SGIE22 Pujayanti, D. A. (2020). Industri Halal sebagai Paradigma bagi Sustainable Development Goals di Era Revolu- si Industri 4.0. Youth & Islamic Economic, 1(01), 20-33. https://jurnalhamfara.ac.id/index.php/yie/article/ view/48 Purcărea, T., & Purcărea, A. (2017). Services Marketing in the Era of Disruption and Digital Transformation. Romanian Economic and Business Review, 12(4), 7-26. http://www.rebe.rau.ro/RePEc/rau/journl/W117/RE- Authors’ email: 1. hakimisamsol@gmail.com 2. adibahshafawati@gmail.com
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